Terms of service

Terms of Service
Pure Align

1. Company Information

The Pure Align website is operated by:

Purple Bloom Co.
Sole proprietorship
SIRET: 978 844 025 00012

Registered office:
48 bis rue de la Touche, 17630 La Flotte, France

Business activity: distance selling of physical products via the internet (APE code 4791A)

The website offers premium equipment intended for manual therapists and musculoskeletal health professionals, including SOT blocks and therapeutic accessories.

2. Acceptance of Terms

By using this website or placing an order, you acknowledge that you have read and accepted these Terms of Service without reservation.

These terms may be modified at any time. The applicable terms are those in force at the time of the order.

3. Use of the Website

The use of the Pure Align website must comply with applicable laws.

It is prohibited to:

  • use the website for illegal purposes
  • attempt unauthorized access to the website’s systems
  • reproduce, copy, or exploit any content without authorization

Pure Align reserves the right to suspend or deny access to any user who violates these conditions.

4. Products and Availability

Products are described as accurately as possible.

However:

  • minor variations may exist between visuals and the actual product
  • certain information may be modified without prior notice

Products are offered subject to availability.

In case of unavailability after an order is placed, the customer will be informed and may choose between:

  • a refund
  • an exchange
  • waiting for restocking

5. Prices and Payment

Prices are indicated in euros (€) and include applicable taxes unless stated otherwise.

Shipping costs are displayed at checkout.

Payments are secure and processed via Stripe, including:

  • credit/debit cards
  • other payment methods offered via Shopify

Pure Align reserves the right to modify prices at any time without affecting confirmed orders.

6. Orders

Any order constitutes an offer to purchase.

The sale is considered final when:

  • payment has been accepted
  • an order confirmation email has been sent

Pure Align reserves the right to refuse or cancel any order in case of:

  • suspected fraud
  • previous payment disputes
  • obvious pricing errors
  • technical issues affecting stock

7. Delivery

Products are shipped to the address provided at checkout.

Delivery times are indicative and may vary depending on:

  • carrier
  • destination
  • logistical conditions

Pure Align cannot be held responsible for delays caused by carriers or circumstances beyond its control.

8. Returns and Refunds

Return, refund, and exchange conditions are defined in the Return and Refund Policy available on the website.

This policy includes:

  • the 30-day withdrawal period
  • return conditions
  • refund procedures

9. Liability

Pure Align makes every effort to provide high-quality products.

However, Pure Align shall not be held liable for:

  • improper use of products
  • use not in accordance with recommendations
  • use in an inappropriate clinical context
  • indirect damages or loss of business

Products are professional equipment intended for use by trained practitioners.

The customer is responsible for ensuring appropriate use.

10. Professional Use of Products

Pure Align products are designed for professional use by qualified manual therapists or practitioners.

Pure Align does not provide medical or therapeutic advice.

The use of products remains the sole responsibility of the practitioner.

11. Intellectual Property

All content on the Pure Align website is protected by intellectual property laws, including:

  • texts
  • images
  • logos
  • design
  • marketing content

Any unauthorized use is prohibited.

12. Data Protection

Personal data is processed in accordance with GDPR.

Data may be used for:

  • order processing
  • customer service
  • improving user experience

Details are available in the Privacy Policy.

13. Third-Party Links

The website may contain links to third-party services or websites.

Pure Align is not responsible for:

  • their content
  • their practices
  • their privacy policies

14. Changes to Terms

Pure Align reserves the right to modify these Terms at any time.

New terms apply upon publication.

15. Applicable Law and Disputes

These terms are governed by French law.

In case of dispute, an amicable solution will be sought first.

Customers may also use the EU online dispute resolution platform:

https://ec.europa.eu/consumers/odr

Failing agreement, French courts shall have jurisdiction.

16. Contact

For any questions regarding these Terms or an order:

Pure Align
Email: contact@purealign.fr

We aim to respond as quickly as possible.